I was in phone tech support for two years, once for sony computer and then for Adelphia cable Internet tech support, then I went to field support, doing contract jobs for two years, doing deployments, refreshes, installs, etc. then I though I had a gig with Dell through banctec doing home warranty work I lasted three months, they paid $25 a call (trip) they didn't pay for milage or cell phone usage (which I had to use to check in/out and to order new supplies if needed) sometimes I only got three calls but were all separated long distances, I was actually losing money, and hearing the customers (in person) complaining about the people in India when the call tech support. when I quit that, the contract jobs were rare, sometimes three month gaps. So I took a job with the TSA as a screener for something steady in a different state, at the sametime taking some tech classes at a online university keeping up my skills. Now I had my resume professionally done and ready to get back in the IT job search again. The key whatever you do, keep up on your skills.
